Introduction
At Silicone Wristbands, we handle personal information under the Privacy Act 2020 and the information privacy principles. This policy explains what we collect, why we use it, and who we share it with when you use the website, ask for a quote, place an order, or contact us.
Who we are
Silicone Wristbands trades from 10 Eric Paton Way, St Johns, Auckland 1072, New Zealand.
In this policy, "we", "us" and "our" mean Silicone Wristbands.
Our place of business is 10 Eric Paton Way, St Johns, Auckland 1072.
What personal information we collect
The information we may hold includes:
- Your name
- Email, phone, postal address and the delivery address for an order
- Payment references handled by our payment providers, not full card numbers stored by us
- What you ordered, the wording or artwork, and any delivery notes
- Whether you asked to hear from us about offers
- How the site is used, including device details and cookies
- Anything else you choose to send us
How we collect personal information
We get that information in three ways:
- From you, when you order, ask for a price, fill in a form, or ring or email
- From the site itself, through cookies and analytics while you browse
- From businesses that help us take payment or deliver parcels
Why we collect, use and disclose personal information
We use it to make and send your bands, reply to you, support an order, keep the website working, reduce fraud, send news you have agreed to, and meet legal duties.
We do not use it for a different purpose unless you agree, or the law requires or permits that use.
Disclosure of personal information
We may pass information to:
- People who host the site, process payments, run analytics, support our systems, or deliver parcels
- Accountants or lawyers when we need their advice
- A related business, where that is part of fulfilling the order
- A government agency or the police when the law requires or allows it
- A provider outside New Zealand, with reasonable steps so the information stays protected under the Privacy Act 2020
Overseas disclosure
If information has to go overseas, we take reasonable steps so the recipient protects it to a standard comparable with the Privacy Act 2020, including by contract where that is appropriate.
Sensitive information
We do not collect sensitive information unless you have clearly agreed, and only where the law allows or requires it.
Data security
We use physical, technical and organisational measures to look after personal information. Sending data over the internet is never completely safe, and we cannot promise that it is.
Cookies and tracking
Cookies and similar tools help the site work, show us which pages are used, and support advertising. You can restrict cookies in your browser. Some parts of the site may then not behave as expected.
Access, correction and complaints
You can ask to see the personal information we hold, or to have it corrected, using the contact details at the end of this policy.
If you have a privacy concern, contact us first. If we cannot resolve it, you can contact the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909.
Data retention
We hold personal information only while we still need it for the reasons in this policy, or while the law says we must. After that we delete it or remove the details that identify you, where that is practical.
Third-party links
Links on this site can open other websites. Their privacy practices are their own. Read those policies before you give them personal information.
Changes to this policy
We can change this policy. The version on this page is the one that applies. It is worth checking back if you order again later.
Contact us
Privacy questions: Silicone Wristbands, 10 Eric Paton Way, St Johns, Auckland 1072. Email info@siliconewristbands.nz or ring (09) 887 7691.
Last updated: 25 September 2026